Shipping policy

DELIVERY INFORMATION

We use trusted third-party couriers including Royal Mail (including Parcelforce) and DPD. On occasion, we may use alternative courier services depending on location and order type.

UK DELIVERY (INCLUDING HIGHLANDS & ISLANDS)

Delivery options, costs, and estimated timeframes are shown at checkout. Delivery times are estimates only and are not guaranteed.

We are not responsible for delays outside our control, including courier delays or adverse weather conditions.

Delivery is considered complete when the Products are delivered to the address provided in your order.

You are responsible for ensuring your delivery details are accurate. We cannot be held responsible for delays or losses caused by incorrect or incomplete address information.

PACKAGING

We try to keep packaging simple and considered. Wherever possible, we use recyclable or reusable materials and avoid unnecessary filler.
Please reuse or recycle packaging where you can.

CANCELLING YOUR ORDER

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.
To cancel your order, please email us at: info@thishomegrows.com

NEED HELP?

For any questions about delivery, please contact us at info@thishomegrows.com