FAQs
Frequently Asked Questions
About This Home Grows (THG)
What products do you sell?
This Home Grows creates a considered collection of handcrafted candles and home objects for everyday living.
Our collections include pieces for the table, home and garden — from candles and vessels to seasonal tableware, planters and thoughtful details designed to be gathered, used and lived with over time.
Each piece is created to bring warmth, atmosphere and a sense of grounding into the everyday, evolving naturally as part of the home it belongs to.
What is This Home Grows?
This Home Grows is a way of seeing the world through a softer, more intentional lens, where home is not a fixed place, but something always becoming. It is shaped by our coastal living in Devon, seasonal rhythms, and the quiet beauty found in everyday rituals.
Through scent, tools, and homewares, we translate this philosophy into form: pieces designed with care, rooted in craftsmanship, and inspired by nature, memory, and emotion. Each collection is both practical and poetic, created to be lived with, used, and loved over time.
Founded by Holly, a Devon-based creative with a background in storytelling, This Home Grows begins at the meeting point of land and sea, where everything is shaped by wind, tide, and time, and nothing ever stays still.
Products
Are all THG products handmade?
Yes. Every THG piece is thoughtfully handmade by skilled artisans in the UK and internationally using traditional techniques.
We’re drawn to objects made with care — where texture, variation and subtle imperfection become part of the story. No two pieces are ever exactly the same, and we see that as part of their beauty.
Where are your products designed?
This Home Grows is a way of seeing home through a softer, more intentional lens — where nothing is fixed, and everything is always becoming.
Shaped by life on the Devon coast, seasonal rhythms, and the quiet beauty of everyday rituals, THG sits at the meeting point of land, sea and memory.
Through scent, form and home objects, we translate this philosophy into pieces designed to be lived with — practical, poetic and rooted in the feeling of home.
Are your products handmade?
Every THG piece is thoughtfully handmade by artisans in the UK and internationally using traditional techniques. Many products use natural materials, so slight variations in colour, texture or finish may occur. We’re drawn to the beauty of pieces made slowly and intentionally, where subtle imperfections, texture and movement tell the story of the hands that made them.
What does hand-glazed mean?
Our candles are hand glazed, creating soft movement, texture and an organic finish unique to each piece. No two are ever exactly the same and we love that. The subtle variations and layered tones are part of the story, made to feel lived with, gathered and full of character.
Are the colours true to life on your website?
We photograph every THG piece as naturally and honestly as possible, using both styled imagery and simple product shots to capture its true character. Because each item is handmade, subtle variations in colour, texture and finish are to be expected — and celebrated. It’s part of what gives every piece its own quiet story.
How do I care for my products?
Care instructions are included with each product and on the product page. Please follow these carefully to keep your items in the best condition.
Orders & Payment
How do I place an order?
Simply browse our store, add items to your basket and proceed to checkout. We accept all major payment methods.
Can I amend or cancel my order?
Please contact us as soon as possible at info@thishomegrows.com if you need to make changes. Once an order has been dispatched we are unable to make amendments.
Where is my order?
Once you place your order, you’ll receive a confirmation email straight away. When your parcel is on its way, we’ll send a second email with your tracking link so you can follow its journey to you. Standard delivery is typically up to 5 working days, although occasionally there may be delays outside of our control.
If you need something sooner, we offer Next Day Delivery for orders placed Monday–Thursday before 1pm. Orders placed after 1pm on Thursday will be delivered on the next working day, usually Monday.
What if my order arrives damaged?
Every order is carefully packed by me personally, but if something arrives damaged, please email us within 48 hours of delivery with your order number and a photo of the item at info@thishomegrows.com. We’ll always do our best to make things right as quickly as possible.
Shipping & Delivery
How much does delivery cost?
Standard UK delivery is £8.00 for orders under £100 and free on orders over £100.
How long will my order take to arrive?
Standard UK delivery takes 3–5 working days via Royal Mail.
How will my order be packaged?
Every THG order is packed thoughtfully and with care, using sturdy plastic-free packaging designed to protect your pieces on their journey home. Each box is hand stamped before it leaves us. A small, personal touch from our home to yours. We believe beautiful things don’t need excessive wrapping, so we keep our packaging simple, intentional and kinder to the earth wherever possible. When your order arrives, we hope the box becomes part of the story too. Reused for keepsakes, storage, gifting, or recycled ready for something new to grow.
How do I change my delivery address?
Once your order has been placed, we’re unable to amend the delivery address on our side. If your parcel has already been dispatched, you may be able to update your delivery details directly with the courier using the tracking link sent to you by email.
Do you ship internationally?
Please email us at info@thishomegrows.com for more information.
Returns & Refunds
What is your returns policy?
We accept returns within 14 days of receipt. Items must be unused and in original condition. Please visit our Returns & Refunds page for full details.
How do I start a return?
Please contact us at info@thishomegrows.com with your order number and reason for return.
Contact Us
How can I get in touch?
If there’s anything we haven’t covered, we’re always here to help. Just reach out anytime at: info@thishomegrows.com. We genuinely love hearing from you and will get back to you as soon as we can.